Three blocks

Responsible gambling with Gamblezen Casino

Gamblezen Casino is for adults of 18+ only, and every account holds deposit limits, loss limits, session time reminders, self-exclusion and reality checks.

Set a limit

Regulated by the UK Gambling Commission under licence 17497-8452-R-555497, operated by Gamblezen Casino Ltd (Company No. 51649353).

At a glance

Which safeguards cover my account?

You will know the age, the licence, the register, the helpline and whom to write to about limits.

Minimum age18+

Regulator and licenceUK Gambling Commission, 17497-8452-R-555497

National registerGAMSTOP

GamCare helpline0808 8020 133

Limits and exclusion[email protected]

Five tools

Which limits can I switch on?

You will know which tool to switch on, and for which moment to keep it ready.

How much can I pay in?

A deposit limit caps what you pay in over a day, a week or a month. Switch it on while your budget is still intact, never to repair a week.

Loss limits

A loss limit stops the account once the sum you have lost reaches the figure you chose. Set it beforehand, so a poor session cannot set your next decision.

Set a nudge before you start

Session time reminders flag how long you have been signed in. Turn them on if play tends to swallow an evening faster than you intend.

When you need a full break

Self-exclusion closes your play for the period you pick and keeps the account shut while it runs. Use it when a pause, not a smaller figure, is what you need.

Reality checks

Reality checks interrupt play with a plain screen: time spent and money staked. Keep them on if you want the numbers in front of you rather than in your memory.

Spending controls

Where do I set my limit?

You will get from a signed-in account to a confirmed limit without hunting through menus.

Signed in, not signed out

Signed in, open your profile menu and look for the section on limits and control. Confirm you are in the settings of your own account before choosing anything.

Deposits, losses or hours

Pause on the kind of limit: a cap on deposits, a cap on losses, or a limit of time in play. Pick the one that answers the concern you actually have.

Which span fits your week?

Give the figure or the number of minutes, then choose the span it covers: one day, one week or one month. A realistic amount beats a heroic one you would regret.

Read it, then accept

Read the confirmation screen once more and accept it. Your new limit then applies inside the account, and support is a message away if a step looked unclear.

Getting your evenings back

Catching these signals early keeps a small habit from growing into a costly one. Nothing about noticing them needs a label. A deposit limit or a pause set inside your account is the simplest first move, and it counts even if you are unsure.

Four regulars described the point where play stopped feeling like fun.

Chasing a loss with a bigger deposit
Hiding your play from your partner
Playing past the time you planned
Borrowing money to keep playing
Feeling flat until you next log in
Skipping meals or sleep to play
Spending money set aside for bills

Hard moment to speak

Where can you talk to someone?

Nothing you say is passed on, and asking costs nothing but the call.

National Gambling Helpline (GamCare)

Staffed by trained advisers around the clock, every day, and free to call. Reach them by phone or live chat whether you play or live with someone who does; they listen without judgement and point you to local support near you. 0808 8020 133 gamcare.org.uk

Gamblers Anonymous

Peer-led meetings held across the country, free and open to anyone who wants to stop, with no appointment or referral needed. Relatives and friends meet separately, and you can simply turn up to a meeting and phone first for times. gamblersanonymous.org.uk

Three lengths of stepping back

A breather you choose. A time-out is a break you choose for hours or days, started from inside your casino account. While it runs you cannot deposit or play, though your balance and details stay where they are. It suits a short breather rather than a long stop.

A firm stop, no way back early. Choosing self-exclusion closes your access to the casino account for a long period, and the decision holds once you confirm it, so it cannot be lifted early. It is the right choice when you already know a short break will not be enough. Ask support to start it.

Does GAMSTOP cover everything? GAMSTOP is the national scheme, run by The National Online Self Exclusion Scheme Limited, that blocks you from every participating UK operator at once rather than one account. Register online at gamstop.co.uk as a UK resident; the shortest period is six months and it covers up to 24 hours to take effect. gamstop.co.uk

Direct answers

What a limit does, what an exclusion does

You will know what each tool covers and what happens once it is active.

Does self-exclusion here cover other casinos as well?+

Only if you register with GAMSTOP, the national online self-exclusion scheme for the United Kingdom. An exclusion set inside your Gamblezen Casino account covers this account alone. GAMSTOP asks every participating online licensee to refuse you, so it is the wider option.

Why do I have to prove I am over 18?+

Gambling in the United Kingdom is for adults of 18 and over, so the licence held by Gamblezen Casino Ltd under UK Gambling Commission number 17497-8452-R-555497 depends on checking age before play. Verification asks for proof of identity, proof of address and confirmation of your payment method. It protects the account holder as much as the company.

Can I set my limits from my phone?+

Yes. The mobile version of your account holds the same limits section as the desktop one, with the same choices and the same confirmation step. Nothing about a deposit, loss or time limit changes because you are on a smaller screen. A connection is all you need.

What does a break change in my account?+

A short break locks play for the span you choose and leaves the balance, the history and the limits where they are. Nothing is withdrawn or lost, and the account reopens by itself when the span ends. Use it when you want distance without closing anything.

Where do I change a limit I set earlier?+

In the same limits section of your account where it was created. Your chosen amount and its span sit there, ready to be adjusted or extended for a further period. Should you want a figure above the current one, our team handles that request rather than the screen.

Can I end a self-exclusion before the period is over?+

No. A self-exclusion runs for the whole period you picked, and it cannot be lifted early by asking our support team. That fixed length is the point: it holds when your intentions change. When the period ends, the account stays closed until you ask for it to be reopened.